r/applehelp • • 4h ago

Unsolved Is there really no way to stop Apple family members from using "find my" and buzzing your devices?

16 Upvotes

Essentially, someone I share my family plan with likes to demand a response immediately anytime they need anything. So, if they call/text and you say now's not a good time, but they don't want to wait, they open "find my" and start buzzing all of your devices. If you don't answer the phone, they start doing find my alerts and making all of my devices ring. And it never ends until you answer.

I don't see a way to prevent this without removing them from the family, which I can't do. Is that really the only way to stop this or am I missing a setting?


r/applehelp • • 1h ago

Unsolved Iphone x doesnt turn on

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• Upvotes

Hey! This is the cell phone that my mother uses for her basic things, this morning I tried to turn it on it and it said that it had no battery, they left it charging for several hours and it still didn't work, trying to turn it on with the charger connected I marked this screen, I did what it asks but my mac doesn't recognize the cell phone, any ideas?


r/applehelp • • 10h ago

Unsolved Can someone simply explain how to clear my system data?

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10 Upvotes

Having trouble with storage issues on my laptop. I do not keep much on here except for a few work/school things. Not sure why my system data is so full considering I don’t use it for pretty much a lot of stuff. May you guys help me?


r/applehelp • • 4h ago

Unsolved Disable front camera wide angle in FaceTime?

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2 Upvotes

r/applehelp • • 46m ago

Unsolved Forgotten Apple Passcode due to always using facial recognition to unlock iPad

• Upvotes

I NEVER use the passcode to unlock my iPad Pro, because I have facial recognition. For that reason, I cannot remember what it is. Today I tried to download a free app on the apple store, and it said I had to enter my passcode. I tried 3 times and it was failed attempts each time. Looking into this further, it seems that I can’t simply reset the passcode without wiping my entire device. What kind of process is this?? It’s infuriating…

I also do not have iCloud storage because I don’t need it, I purchased the top-end iPad Pro with plenty of internal storage so that I wouldn’t have to pay for a subscription. I think it’s very unreasonable that I would have to subscribe to iCloud storage just to backup my device before resetting the device to factory, simply because i don’t remember a passcode that I literally have never had to use until now.

Is there another way that I am not aware of, or something else I can do?? I already have 2-factor authentication, but that doesn’t seem to be an alternative option here. TIA!!


r/applehelp • • 4h ago

Mac How to fix Apple auto-enhancing raw sony camera photos when previewing!?

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2 Upvotes

r/applehelp • • 4h ago

Unsolved “Other” in Messages eating 40gb of storage

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2 Upvotes

iPhone 16, have had it for 2 years. I changed the settings so messages are only retained for 30 days and cleared the recently deleted messages. I don’t have any messages anymore from before mid-September, and when I click on the “other” in storage settings it seems pretty blank, but it still says that messages is taking up 40gb (and, clearly, i’m running somewhat low on additional storage)

Any advice would be extremely appreciated, not really sure what to do here at all.


r/applehelp • • 7h ago

iOS My phone keeps turning my ringtone/alarm volume all the way down

3 Upvotes

My phone has been doing this for years and it’s only happening more and more. I have the toggle for changing my ringtone volume with the volume buttons off (because I don’t really see the point, my ringer is either on or off), but for some reason my phone will just turn the volume all the way down on it’s own, making my alarms, notifications, and ringtone near inaudible, and I have to go into my settings and turn the volume back up.

It’s really frustrating, and I’ve been waking up late and missing phone calls because of it, so I’m just curious to see if anyone else has had the same issue. I haven’t been able to find anything about it online.


r/applehelp • • 1h ago

iOS Should i put tape to protect my phone?

• Upvotes

My iphone 17 has this case where the mag safe ring is created pressure marks on my phone. its getting pretty annoying so im wondering if i should put tape on the case to prevent it. Can somebody tell me if i should do this?

Also, i also thought of putting tape on my iphone's camera button for preventing my sweaty finger to break it


r/applehelp • • 3h ago

Unsolved How do I fix tap to pay

0 Upvotes

The on and off button on my phone is broken so I can’t double tap to pay. Does anyone know how to turn it off?


r/applehelp • • 3h ago

iOS iphone 14 suddenly won't work after iphone mirroring

1 Upvotes

so i have a regular iphone 14 that i've had for about 3 years now. ive been meaning to update it recently but because the whole process is just so time consuming to move stuff from my iphone to my external hard drive (its a long story), i havent gotten around to it. that being said, i recently tried to iphone mirror with my macbook pro so i could pull up some art references but when i wanted to open up instagram, none of the buttons would work. confused, i went to my phone to just pull it up from there only to find that absolutely nothing works. when i try to shut off my phone entirely, pressing and holding the power button eventually causes all the apps to disappear or leave clear frames where they used to be. turning it off and back on leads to the apps reappearing. knowing that, here are the things ive tested that DO work in this weird state:

-the flashlight

-siri (responds to commands but nothing loads)

-pressing and holding apps (nothing comes from it though and im too scared to delete apps while its in this state)

-haptic feedback

-turning on and off (not to be confused with a full shut down. that does not work at all)

-changing volume settings

-changing brightness settings

-clock

-face unlock and password unlock

now, part of the reason why i think its this way is twofold. i think iphone mirroring might've done something somehow and also the fact that it hasnt updated in a couple weeks. my plan right now is to just let it die naturally (unfortunately time consuming considering its at 76% right now) and then charge it back up to see if that fixes everything. in the meantime, what do i even do?? i really hope i dont need to get a new phone because i have an upcoming trip in a couple days. all help is appreciated

edit: i tried to force restart it by pressing the two volume buttons and the power button and nothing happened other than the usual buzz you get when you try that. in fact, now my phone just will not shut off like at all. the screen still darkens thankfully. ive also discovered from this that screenshots still work but it doesnt help at all. in fact it kinda causes my phone to freeze up


r/applehelp • • 3h ago

iOS How do I know if my iPhone is getting hacked?

0 Upvotes

when scrolling on safari I pressed a link the AI overview gave me and upon doing so I got a message saying I was getting hacked. now I know most people say it’s fake, but it looked very legit. pls help?


r/applehelp • • 4h ago

Unsolved iPhone 13 green screen flickering after iOS 27 update – out of warranty 😭

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1 Upvotes

r/applehelp • • 4h ago

iOS How to stop face timing people on Snapchat/Whatsapp

1 Upvotes

When I go to FaceTime someone on iMessages, it will ask me if I want to FaceTime them on Snapchat or Whatsapp and then just regular facetime. I have accidentally called so many people on Snapchat it's so annoying. How do I turn this off?


r/applehelp • • 4h ago

Unsolved Problem with iPhone 17, Already Tried Everything I Could Find Recommended (details below) and Apple Support Said Their Diagnostics Showed No Issue. What Else Can I Do?

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1 Upvotes

r/applehelp • • 4h ago

Unsolved URGENT RESCUE REQUEST

1 Upvotes

Sorry for my bad english. Today someone in my whatsapp account was sending money requests to my contacts. I updated whatsapp, updated my iPhone and activated the 2-factors verify. But now, I don’t know why, my apple account is blocked. I cannot receive emails on my icloud mail, and when i send the request to apple for unblocking my account, they say they will send me a email with updates, BUT I CAN’T RECEIVE NEW EMAILS ON ICLOUD! How i can solve this enormous problem? Please help me


r/applehelp • • 5h ago

iOS AppleCare+ generating ewaste?

0 Upvotes

My iPhone 18 Pro has AppleCare+ and recently experienced a cracked rear camera lens.

Made an appointment at the apple store to have it resolved. I was informed by the store employees and later on Apple phone support that my options were a multi hour repair or express mail replacement. This would leave me with 2.5 hours of back and forth driving (35mins each way) to the apple store. Express mail replacement was not an option as I was leaving the country the following day.

I was informed that my level of support and service would dramatically improve if my phone were damaged beyond repair. This would allow the store to replace the phone instantly under AppleCare+ for the same cost as the back housing repair… a win-win for me. Everyone informed me there was no way to obtain this level of support by any other means.

The implication is that unrepairable devices under AppleCare+ are preferential to the customer. I asked the store, should I have an accident within 30 seconds of stepping out of the store would they be able to replace the phone quickly and the answer was yes. I am concerned this policy is generating a lot of e-waste as the policy encourages customers to damage their otherwise repairable devices.

After a quick search, it seems like it is common advice to irreversibly damage your device to get a quick like-new replacement. Am I missing something on how this makes sense?


r/applehelp • • 5h ago

Unsolved What is the best way to clear up my iPhone storage without backing up photos or videos to iCloud??

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1 Upvotes

r/applehelp • • 5h ago

iOS App store blocked after latest update?!

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0 Upvotes

For context, I'm an adult and my account used to be restricted by my parents when I was a teenager, but I've been removed from the "Family" and unrestricted for several years now.

After updating my phone last night, the App Store has been grayed out and blocked and the sign out option on my account settings is "blocked due to restrictions." I'm utterly confounded.

I have no idea what the Screen Time passcode is and my parents don't remember. There's no option on my device to reset it via email or anything like that. It's like my account is being treated as a child's device now.

What can I do?


r/applehelp • • 5h ago

Mac You know how when you remove something from the TV or Music app, it asks if you want to keep the file or trash it? Is there a way to check for files that aren't in the app libraries but are still on disk?

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1 Upvotes

r/applehelp • • 5h ago

Unsolved guys how do i empty my apple balance?

1 Upvotes

i got few cents left and cant buy anything with it and im tryina change my region but it requires emptying ur balance, and yes i did try lookin for apple support for emptying my balance but they didnt do it or i couldnt find the right way, please help


r/applehelp • • 5h ago

iCloud Why does Reddit and Instagram show up in iCloud but not other social media?

1 Upvotes

I check under safe in cloud that you can choose to turn on and some reason only Reddit and Instagram are there and no to what social media


r/applehelp • • 9h ago

Unsolved ‘Managed device’ toggle appearing under location services

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2 Upvotes

r/applehelp • • 6h ago

Unsolved Two Phones + Numbers Under Same Account

1 Upvotes

I have the 17 Pro Max and the SE3, was hoping to have them under the same apple account to use TV and music, as well as seamlessly transfer a FT call to the other phone for example. However I specifically don’t want the texts to sync especially once I put the sim and create a number for my SE3 which currently has no sim or number yet.


r/applehelp • • 12h ago

Unsolved AirPods 4 suddenly stopped recognizing the right earbud

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3 Upvotes