I see lots of folks have had the same loop issue with the Microsoft Authenticator app, and now I'm in it too. I want to know if this was designed with the intent of being as impossible as possible.
Here's what's happening: I'm logged into the app. I go to connect my work account login, and it tells me to download the app. I'm already there. It's downloaded. I'm inside it. I hit cancel and it dumps me right back at the "Add a work, school, etc." page. Rinse, repeat.
Did MS beta test this at all, or did they just drop this mess on the world because some child developer told them it worked and was a great new security tool?
I would love to have the email of whoever signed off on this. I'd like to tell them what I think, ideally face to face, but I'm in Washington DC and I'm guessing Redmond isn't dropping by.
Has anyone actually gotten out of this loop? Any fix that worked, whether it's clearing the app cache, reinstalling, a different sign-in route, or something your IT department had to do on the backend? I'll take any workaround at this point.