"Exactly what they're told to do" is a pretty broad swath.
It makes the most sense when you're a regular. You're literally paying them more to give you better service but you don't establish that until after the service has concluded.
yeah i agree, the only reason to tip big is to get free shit. employees basically are losing the business' profit for their own gain. this is why you buy your bartenders etc shots until they just start bringing out random booze every time you come, on the house
its really not complicated, the incentive is perverse, moral hazard is universal, and everyone wants to earn more and pay less
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u/quayle-man 9h ago
Isn’t that what restaurant employees do too? They’re all doing exactly what they’re told to do