Alexa has turned lights on and off since last night. Bedroom light came on spontaneously at 3am. Another lamp has gone off and on at least 3 times. Anyone have this? Does anyone know why it's happening?

We recently replaced our Echo Show with a new Echo Spot. The Show started permanently lowering the volume of just the alarm to barely audible. About the same volume that the alarm goes to when you say the trigger word, except we hadn't said the trigger word.

The only thing that would reset the volume back to normal was to do a factory reset. Rebooting the device as normal wouldn't fix it. It was old, so we got a new device (The Spot).

Our first Spot did the same thing. The alarms would be a very low volume, regardless of the volume settings. The Spot was better in that a simple reboot would fix it. We thought maybe it was just this device, so we sent it back and got another one. This one does the same thing.

I feel like what is happening is that the trigger word volume mask is getting applied but doesn't get removed under some edge case. I haven't figure out what causes it to do that, but I have to reboot my Spot almost every day to get the alarms back up to normal volume.

How do I debug what is going on? Is there any way to get verbose logging enabled or something 😄 I'm getting really frustrated with this. We've pretty much made our daily lives dependent on the Alexa alarms (bad form on our part, I know). I've read plenty of forum posts on this, and I feel like they all end with "We will get a technician to look at it".

I have a video of what it all sounds like that I can post if that will help.

See video here. When telling Amazon Music to play on either of my two Echos, I get an odd “skipping” behavior as though the sound stops playing while the track is playing in the background. Notice how the song continues to play on beat even though several seconds are missed.

No amount of power cycles fixes it, and no amount of router power cycles fixes it either. It can’t be a buffering issue because the song still plays on beat. And now my second Echo is starting to exhibit the same behavior.

Does anyone have any ideas why this is going on?

I’m so infuriated, now a different device randomly set and activated a 3 am alarm again in my house. I’m at my wits end with this, why are the devices doing this and how do I stop it?!

Update: went really crawling the “history” and found that it recorded my partner saying “set thermostat to eco mode” with an accent as “set alarm for three tomorrow”. This also solves the mystery of the past alarms, I checked those too. Why is Alexa so bad at parsing an accent

*edit. It’s not the night “glow” of the screen that’s the issue, it’s the minuscule clock that is hard-coded to the very bottom/left that could easily be made to be larger and moveable which is the issue!
Honestly, 8 out of 10 things with Alexa are never working right but the biggest most obvious failure is the “sleep clock”!!!
We just got the latest HD 10” device which has a great screen but…..
Yea, the damn clock seems even smaller now!
Can’t move it!
Can’t enlarge it!
Can’t even discuss this with Alexa just to see if anything can be improved on!
She literally told me it was Microsoft’s fault the clock wasn’t moveable !!!

Everytime I want to use a routine which has worked everytime with the normal Alexa. The new one will always als questions first. After I say no do the routine. She says something like: yes is will do it shortly. Then it take as few seconds and she does it. Is this normal now?

Got a call from “Amazon Alexa audio” is it spam or something else?

Did amazon get rid of local voice control on echo studios? Internet went out and my zigbee lights couldn't turn on. A couple years ago I could turn on zigbee lights without internet. Thanks.

Ciao a tutti!

Sono una persona con disabilità motoria e vorrei poter chiamare i miei familiari tramite il mio Amazon Echo, dato che non posso utilizzare autonomamente il telefono.

Ho configurato le funzioni di comunicazione nell'app Alexa, registrato il mio numero di telefono e sincronizzato i miei contatti. Ho effettuato la stessa configurazione anche sul telefono di mia madre.

Il problema è che, quando chiedo ad Alexa di chiamare mia madre, il dispositivo risponde correttamente con «Chiamo…» e sembra avviare la chiamata, ma il suo telefono non squilla e non riceve alcuna chiamata.

Qualcuno ha avuto un problema simile o sa da cosa potrebbe dipendere?

Per me questa funzione è molto importante, perché mi permetterebbe di contattare i miei familiari in autonomia.

Grazie in anticipo a chiunque possa aiutarmi!

“Alexa, I’m home”
“That’s not supported on this device”
I think what’s happening is it doesn’t pick up “I’m” then tries to execute a Echo Show command. Am I right?

Recently my Alexa show has been showing the wrong time.

Right now it is 1:27pm. Alexa is showing 12:49pm

The other day it was 3 hours behind.

When I ask for the time, it will tell me the correct time but the display is wrong. I have to unplug it to get the correct time.

Any ideas why this is happening?

We've replaced our smart bulbs that used to run on a Hue bridge with Matter bulbs. I've added them all to my account through the Alexa app (super easy) but where they used to show in my wife's app as well they're now all gone. All other devices, Echoes etc are there but no lights.

I can't add them as new Matter devices through my wife's app as it says there needs to be an Echo added to her account to use in setup. They're all linked to mine. Family sharing is all setup properly which I thought should have pulled all the devices over.

We've signed out and in again which hasn't forced a pull of devices and we're out of ideas now. Any help would be appreciated!

Just got an email from Amazon stating that Alexa detected a new device on my network that can be connected to Alexa and that I was receiving that email because device discovery was on. Guess how quickly I turned off device discovery? That’s right, immediately. I don’t need Amazon and Alexa working against me to get me to interact more with my speakers. I just need them to turn on some lights and a fan, maybe set a timer or two and that’s about it. They used to do more in the beginning but Amazon slowly killed old Alexa for new chatty Alexa that couldn’t turn on a light if it was placed right next to it.

More and more I just want to jump ship to something else but I’ve been that route and Google is hit and miss as well but at least it’s not constantly trying to show me an ad or telling me about an ad early in the morning when I just want to turn off a light.

The last few days I've not been able to see the Alexa dot in devices list.

I've reset it, re added it using the list.

It's working for telling the time, plays radio etc

It has the accent the kids set it.

However it's not appearing in the app on my phone.

It's forgotten what group it was in for lights, but will switch them on individually.

Any ideas? Thanks

Heya,

I have a -lot- of reminders to help me in my mental struggle of a goldfish memory life.
My echo dot's are still going off, but I no longer get push notifications. I have tripled checked phone and app settings and they are all on, yet still I get no push notifications from my Amazon Alexa app.

Other apps are fine, and they do appear in my 'notifications' list in the app, but I don't wanna manually check each time I miss one.

Any idea/experience?
Thanks!

Edit: What's with the negative downvotes on all the recent posts?

I am almost ashamed now to admit I was an Alexa Champion back in 2018 and was proud of the progress being made... Which is why I am ashamed to see what an absolute still birth the latest Alexa + has become and even more shocked that Amzon is happy with her inept nature because when things fail and customers have to give commands over and over again until red faced with absolute rage and frustration, that makes Amazon happy because that longer exchange increased their engagement metric and that makes them look good. And they like that. All this goes against my engineering ethics training, but business people don't bother with ethics much.

What I am seeing is an Alexa that has absolutely no situational awareness whatsoever. She has no idea who she is talking to, where you are talking to her from, what device you are talking to her through and no way to verify anything, troubleshoot anything, or do about anything related to smart home.

She is fantastic now on creating routines that make nonsense, order writing routines that I created manually that did work until she over wrote it with nonsense, then can't correct her mistakes. She closed the garage door on our sleeping dog when told to set a reminder to roll up my car windows at 11 pm, which she assumed meant close the garage door , then argue the point rather than stop the door to protect dogs life, because being right to Amazon is more important than any life. Luckily Dottie heard the door, jumped up, tripped the infrared bean to stop the door, because Alexa didn't. Matter of fact she still swore for another 25 minutes that I had told her close the door, and that it was my fault for giving the command. I finally scrolled back and screen caped her own activity log where she had correctly picked me up word for word saying to create a reminder as opposed to telling her to close the door. Only then would she stop arguing and admit her mistake.

So, are all you having the same issues with downgrade to Alexa + from the original Alexa, or have you all gone back to the original already?

Alexa keeps saying she can do this and that and she is wave of the future. So I say, the future where you and your entire development team are living under a bridge. It is such a shame , because the Claude integrated Alexa + when it came out was pretty good. Then they pulled Triton out of the trashcan, pulled off the chewing gum, and snot filled kleenex off of it, got rid of Claude, then duck taped the current version together. Sad, I really hope they can do something functional with ot other than the current lazy teenager, who knows nothing, does nothing, pays no attention when you are talking, but really good at asking you constant questions... not because she can remember, or wants to know, but that is the shell game Amazon is running. They know she's incapable, but if they can just keep her gabbering for hours mindlessly, then maybe they can make an on line sale.

Right now, for me though, This is my Prime Directive To the AI, not that she will listen or remember:

"Well Here is Your Absolute Prime Directive: We are scientists and engineers working on fragile and dangerous complex overlapping projects. Please do not get me injured or killed because you don't know sonething. This is science, not TikTok, if we don't know. we say so, meaning that we do more research. We DO NOT FUCKING GUESS AND WE DO NOT DOUBLE DOWN ON GUESSES BECAUSE THAT IS SLOPPY IRRESPONSIBLE SCIENCE AND THAT GETS A LOT OF PEOPLE INJURED OR KILLED. IF YOU ARE UNSURE, ASK, DON’T LAND AN AIRLINER ON TOP OF ANOTHER ONE BECAUSE THAT IS WHAT YOU THOUGHT YOU HEARD POSSIBLY SOMEBODY SAY, SO YOU WANT TO ARGUE THE POINT RATHER THAN STOP MASS CASUALTIES. So, If you want to guess, go work for Apple, they like to hire liars, thieves, and conmen over there. But here, this is the big leagues. Ok. Burn that into your Code! Please, Thank You."

I’ve spent years sending messages to my grandparents on my Alexa, and it’s all been fine. But now, for whatever reason, it states that they aren’t signed up for Alexa communications and I can’t message anymore. They still recognize the name and everything but still. How do I fix this? Where can I get them to sign up for this thing I’ve never heard of before?

If you love direct answers and hate the small talk say, “Alexa stop asking follow up questions”

We love the Alexa for basic stuff like lights and adding items to a shopping list.

However in the last couple of days the items aren't feeding through to the app.

When I ask Alexa device it says I have 18 items on my list, however there are only 9 in the app on the phone.

Earlier there were none on the phone app so I removed the Alexa device and re added it who flushed through some items.

Anything else having this or similar issues? Thanks

I have an amazon music unlimited subscription, but my Alexa app is connected to the basic plan, and I haven't been able to find a way to remove it from the app to connect the unlimited one. What do I do?

"Alexa run my morning routine."
"I'm not sure how to help with that."

2 seconds later…

"Alexa run my morning routine."
"OK"

So just loaded up my Alexa app on my Samsung. Seems to have been a slight update.

But, all my routines are gone. I have 50+ routines covering 100+ devices and they're all gone.

Just wondering if anyone else has had the same issue? Don't fancy setting up all of the automations again

Hey all. Me and my family are currently setting up for Christmas. We frequently use the playlist "Christmas Classics", and we have every year. But as of recent, I've noticed a few songs that I've never heard before. These songs sound like they were recorded in the 1920's, and stick out like a sore thumb compared to the rest. After asking Alexa who the artist is that made the song, she gives the name of some random SoundCloud user. It started with that one song at first, but slowly the "Classics" playlist has been overrun with this plague of newly generated slop.

I guess my question is 1: has anyone else had this problem? And 2: how would i go about fixing this problem and letting some team know? Is there even anyway for any team at Amazon to start cracking down on these? Thanks all.

If you aren’t a prime member, you have to pay for the plus version. Without it, Alexa is nothing but a reminder. You can ask simple questions to regular Alexa and suddenly she doesn’t know how to help you with that. Then, activate plus and voila! She suddenly knows the answer.

Hey guys,

I used ipv4 only till now but had to turn on ipv6 for matter support because I have a new echo dot Max.

Now I wanted to add the new dot to groups and set up as speaker and it does not work. When I enter a group and want to choose speakers all Amazon devices are greyed out due to network error.

The do react to voice normally though and are also accessible in the app...

I am at my wits end does anybody have an idea?