You have customers, not guests. Idk how well you think you treat them. They are paying you for a service so they are customers.
Also, to the people saying that customers won't read. Trust me we will, that's why so many people have stopped using Airbnb because they do read and they see ridiculous hosts' rules. Which is why Airbnb made changes......in order to keep customers.
Oh customers don't read. Renting a room in one of the top neighborhoods in a big city for $30usd/night... yet customers will come in and get disapppointed since they thought they were renting the whole apartment, even though price is cheaper than a hotel, the title says it's only a room and all the wording says I live there and it's only a room they are renting. Customers just want to feel homeowners for a couple of hours...
3
u/OktopusKween 8h ago
You have customers, not guests. Idk how well you think you treat them. They are paying you for a service so they are customers.
Also, to the people saying that customers won't read. Trust me we will, that's why so many people have stopped using Airbnb because they do read and they see ridiculous hosts' rules. Which is why Airbnb made changes......in order to keep customers.