Based in the UK; I'm on Hyperoptic 1Gb symmetrical with the Nokia Hyperhub (HA-140W-B). I upload large video files for work (about 3-6 GB final exports) and they keep crawling at around 5 Mbps. Speed tests look completely normal.
So far, I've tested:
- Multi-connection speed tests (Ookla, Waveform) are fine: around 500 down / 550 up, bufferbloat grade B.
- Single-connection uploads (curl uploading a 25 MB file to speed.cloudflare.com) are either fast or stuck, with nothing in between:
Over Wi-Fi: 10, 465, 9, 10, 346, 9 Mbps
Wired directly to the Hyperhub, Wi-Fi off: 4, 3, 3, 3 Mbps
- It's the same on IPv4 and IPv6, so I don't believe it's an IPv6 routing issue.
I also tried fixing my 5 GHz channel to a less congested one and it was the same. I still get around 7 Mbps through the Cloudflare WARP too.
So any single connection seems to have a chance of being capped at a max of 10 Mbps, but tests that open lots of connections seem to hide it? Does that make sense?
My Hyperhub's WAN port doesn't connect to a normal wall socket, but rather into a Ruckus wall unit of some kind. I've tried using the spare ports on the unit too and I can't get a connection.
I've raised it with Hyperoptic support and I'm waiting to hear back. Has anyone else seen this? What did it turn out to be and any ideas on how long it took to fix?
I've just never really seen situations where single speed connection would be 100x slower than the multi connection one.