I got banned from the [r/Airbnb_host](r/Airbnb_host)[s](r/Airbnb_host) subreddit because I said I was enjoying the crying all of the host were doing in that group. I don’t get how I can’t enjoy their meltdowns but they can sit and chat about how “dirty” and “ignorant” guests are because they refuse to be a maid during their vacation. Anyways, if any of the mods in that group are here (by some odd chance) FUCK THAT GROUP and cry about it harder.

'I will be delisting'

Glad to see the city taking action.

Mayor Emily Jabbour said the property was a rent-controlled apartment and had a history of complaints, including issues involving noise and sanitation.
The proposed ordinance would establish safety standards and a registration process for short-term rentals, prohibit rent-controlled units from being used as short-term rentals and limit eligible properties to 60 rental days per year.

I paid $4200 to stay at an Airbnb in Santa Monica for a month. I made the listing on a Friday afternoon for Monday— So it’s not like I was holding this person’s listing for a long time.

There were multiple points in the listing that turned out not to be true. In addition, the place was dirty! I got so grossed out and irritated I told them I couldn’t stay there anymore after only a night and I wanted my money back. Now Airbnb is giving me the major runaround and the host is refusing to give me a refund. (I documented the grossness with photos.)

Does anyone have any tips on dealing with a situation like this?

PS: the listing said it came with a crib. Unfortunately, there was no crib, only a pack and play. And my 15 month old toddler refused to sleep in it. After doing some research, I hear that that’s fairly normal at that age. So I brought him in the bed with me. And unfortunately, he fell off the bed twice in the course of the night because he’s a very active sleeper 😢 There’s no way I wanted to go through that hell again which is another reason why I packed up and left.

Our recent Airbnb stay was deeply disappointing. The house had bugs throughout, dusty beds and furniture, noisy floors, and a bathroom door that required considerable force to open. Although advertised as remodeled with four beds, we found only two usable beds. The condition fell far short of the description and the price we paid, and the host did not effectively address our complaints.

Airbnb said it would ask the host for compensation. The host declined, and Airbnb told us that decision was final.

Even more concerning, I submitted a one-star review but later saw a glowing five-star review that I did not write. It appeared on a profile with no photo and only one stay, associated with the week we rented. I also did not get any review on me from Airbnb or host. This made me suspect a phony guest profile had been created. I cannot verify how it happened, but Airbnb owes us a clear explanation.

This experience left me feeling that Airbnb prioritized the host’s interests over ours. Guests deserve accurate listings, authentic reviews, and meaningful investigations into serious complaints.

Beware before you pay: ask the host every question important to you, including cleanliness, pest problems, maintenance, and the exact number and sizes of beds—queen, twin, or otherwise. Get all answers in writing before booking.

I don’t know how Airbnb will handle my request for another property. We’ll find out and I will share. Booking. Com or similar are good alternatives. You know what you are getting, the exact address, number on beds and their sizes and bugs, etc.

This host used to be helpful. Now he said to contact the police. Isn't it the hosts' job to create house rules and enforce them and if not, kick them out?

CNN REPORTING

https://www.cnn.com/2022/04/18/us/pittsburgh-shooting-what-we-know

The hosts in here tell me Airbnb no longer allows parties …. Buahahahahaha

https://slmpd.org/detectives-seeking-information-on-airbnb-party-shooting/

I just checked whether there were any post about home exchanging here, and I found no one, so I decided to share my point of view on homeexchanging. Probably most of you already know a lot, so I advance I am most likely telling nothing new to you. My experience is with just one platform, so some of the things I say here could not apply to all of them.

I began home exchanging in 2019, and since then I have (happily) participated in 57 (half) exchanges.

It is usually believed that home exchanges must be symmetric: I go to your house and you come to mine. However, this does not need to be this way, but it can be this way. You can set whether you want it this way or not. For me, it is highly unlikely that my interests perfectly fit someone else's for a reciprocal exchange. The other option is to let your place for some "coins" and use this coins to go to some other's place. This needs not be in the same period of time.

Home exchanging can also work for the entire household or just for a room while you as host / your host stay at home. I have two different ads, one with the apartment and one with the guest room, and I offer one or the other depending on my availability.

Different types of houses / apartments have different "coin" value, depending on size, number of people that can stay, location and facilities. For reciprocal exchanges you can choose either using the "coin" value and pay / receive the difference or consider you want reciprocal exchanges not using the "coin" system. There is some flexibility deciding the "coins" your home costs, with an upper bound decided by the platform.

There is an anual fee to the platform. This comes with the upkeeping of the web plus some guarantees in case some exchange goes wrong. Some money is supposed to be put on hold on the guest's credit card in case there is some damage to the host's property, but I have never had the need to demand anything (someone broke a glass, but I call this life, not damage, and I once broke a small piece of the kitchen and I managed to buy a replacement for it, altough they received it 5 days later).

Some houses / apartment charge for clean up after the stay, some do not. It's up to you whether you charge or not and whether you choose apartments which charge or not.

There is a (for me pretty honest) point system for hosts and guests. 5 stars are not guaranteed!!! You can choose the houses you apply to seeing this, and you can be accepted or denied the request depending on this (and many other reasons).

You can publish which dates you have your place available and fliter by dates for available houses / rooms.

So far so good....

Caveats.

The "central bank" issuing the "coins" can print as much "money" as they want. I do not like it, but I do not see how they could avoid this power. I do see how they could not use this power as they do: they give free "coins" if you referee new members and for these new members. They also give free "coins" for automated renewals and, sometimes, for stupid actions such as requesting stays even if you are not intending to make an exchange (which fostered just waste of time for people receiving almost void requests). It seems they keep inflation pretty well, at least as far as I can see.

This availability to print "money" is what makes homeexchange be able to offer you an alternative in case someone cancels the place you are supposed to go: they immediately look for an alternative, offering extra "coins" to the potential new hosts. I am not sure whether there are also similar protections in case the place you go to is baaaaaaad, since I have never had such an issue.

Many people do not keep their calendars updated, which is a bit frustrating sometimes. Some do not even write back, and you do not know how long you should wait for an answer. Some of these things led to some (many) people sending many requests (I do not know how many, 10 perhaps? 20? 5?) and finally choosing at their best interest among those who accepted. For me this has not been good, since sometimes I accept someone's request and deny another, but the one I accepted then says they got another place... I think this attitudes should be handled, perhaps diminishing just a few "coins" if you ask for a place, you are accepted, but you finally decline. Imagine sending 10 emails to 10 restaurants booking a table, and the next day cancelling 9 of them.

At the beginning you do not have enough "coins", and you cannot benefit of it until you have earned some. You can try synchronizing welcoming someone (you get the points once you accept people, you do not need to wait for them to arrive to receive the points) and then look for a place for you. However, you do not still have any reputation, so it can be difficult for you to find what you want. For me it was very easy, because I travel for work twice or thrice a year and I had my place available, and at that time there was no need to pay the platform fee just for receiving guests, so I spent a year earning many points and some reputation as a host before being a gues. However, now you must pay the fee also for hosting someone, so it is not that easy.

For me, it has been a great way of having holidays. I think that empty houses (even for just a few weeks) are resources somehow "wasted", I have no privacy issues (but lately I have put a lock in my room when I go away and I just offer the rest of my apartment, so I am even more confident) and I have not had a single bad experience. Out of 57, I had a 3* one and a 4* one, rest 5* (but I am not demanding, as long as the information provided is accurate; so a noisy place which adverts as noisy can get a 5* for me).

Some years ago people were kinder, we used to leave some small present, less places charged for clean up... but anyway it keeps being good for me. Not everything is wonderful, but I think it is a good choice.

And, of course, this a very good way to skip airbnb and all these predatory companies and predatory landlords.

If you have any questions, I am happy to answer (private or public, except the particular platform on public).

Within the past year our neighbor has turned their house into an Airbnb. We live in a rural location with tough roads and mud that can get you stuck very quickly. The next door Airbnb has created a flow of traffic with people often mistaking our driveway for the Airbnb. We have our house number at the end of the driveway, private property signs and surveillance camera signage. And people are still mistaking it.

People come down our driveway and there isn't a place to turn around easily (especially when both mine and my husband's vehicles are parked.) The airbnbers have taken to turning around in our yard and have created what some would assume is a fine place to turn around due to obvious tire tracks. They've torn up the area and little do they know once rain or snow hits that area turns into thick mud that you will immediately sink into. We've already had to tow out one car because they couldn't back out of the deep gravel at the end of our driveway.

It's becoming quite a nuisance, our dogs get riled up when randos come down our driveway. They've torn up our yard and I don't know what else to do other than having signs up everywhere. A gate is currently out of our budget, the Airbnb host can't do much about it because it's just guests being idiots. But I am so over people using our yard as a turnaround and with winter coming I'm not looking forward to more people getting stuck and further tearing up our property.

Any suggestions for trying to further deter people from even thinking about coming down our driveway?

I rent an apartment, and when I signed the lease, I wasn’t told that my bedroom would share a wall with an Airbnb/short-term rental.
I’ve repeatedly been woken up by loud talking, music, and partying at 2–4 a.m., especially on Friday and Saturday nights. It feels like the guests are in “vacation mode” while I’m just trying to sleep in my own home.
So far, I’ve tried:

1. Emailing building management, who said they would speak with the host.

2. Knocking on the guests’ door at 3–4 a.m. to ask them to quiet down. Sometimes they apologize, but the same issue happens again with the next group.

3. Calling local non-emergency services and filing noise complaints. I have case/reference numbers, but the problem continues.

4. Contacting the Airbnb host directly, sometimes in the middle of the night after being woken up. They usually say they’ll contact the guests.

5. Recording the noise and my interactions when asking guests to quiet down, and sending those recordings to management and Airbnb.

6. Reporting the Airbnb listing directly to Airbnb.
   Airbnb itself has honestly been very unhelpful. Responses have been extremely slow, and at one point they told me they couldn’t view the video evidence I sent. Overall, it felt like there was very little urgency or interest in actually resolving the problem.

Management and the host often respond by saying that the particular guests involved have already checked out. But that completely misses the point: another group arrives, and eventually the same thing happens again.
My sleep and quality of life have taken a serious hit. I’m exhausted from having to knock on strangers’ doors, message hosts, make complaints, and document everything in the middle of the night just to be able to sleep.
I’m now considering taking the issue through my local residential tenancy dispute process, and I’ve already told building management that I’m considering doing so. They haven’t responded to that point, which makes me feel like the issue isn’t being taken seriously.
I’ve been keeping records of the incidents, recordings, complaints, case numbers, and communications.

Has anyone dealt with a similar situation involving a short-term rental next door? Did you manage to get it resolved? What actually worked?
Also, if you’re apartment hunting, I strongly recommend asking whether short-term rentals are allowed in the building and whether any are directly beside your unit. After this experience, I personally would avoid living next to one. The constant turnover of strangers and repeated nighttime noise has been a nightmare, and I really wish I had known before signing my lease.

TL;DR: My bedroom shares a wall with an Airbnb/short-term rental, and repeated late-night partying is destroying my sleep. I’ve contacted management, the host, Airbnb, local authorities, filed complaints, documented incidents, and sent recordings. Airbnb support was slow and largely unhelpful. The problem keeps repeating with new guests. I’m now considering formal tenancy-dispute action. Has anyone successfully dealt with something similar?

I stood and told my city counsel that Airbnb does not vet who they “rent” to. We did not know who was coming and going in our neighborhood. Read the article and and you’ll say WTF

https://www.dailymail.com/news/article-16187345/Dexter-obsessed-forensics-student-pleads-guilty-murdering-woman-copycat-kill-room-created-Airbnb.html?ns_mchannel=rss&ns_campaign=1490&ito=social-twitter_dailymailus

Airbnb says when hidden-camera complaints happen, it takes "appropriate, swift action." Then in recent deposition, its own representative put the number at 35,000 support tickets about surveillance devices between 2013 and 2023.

That's about 10 a day, for ten years (CNN).

Here's what "swift action" looked like:
As a matter of practice, it doesn't call the police when a guest reports a camera. Not even when a child is involved
.
A couple in Texas found a camera in their bedroom and reported it. The app's reply was:

 "Do you mind if we contact the host and get his side of the story?" ( like wtf)

Police found 2,126 images and more than 30 victims, including children. The listing was still live almost two months after the sheriff told Airbnb.

TWO MONTHS, after sheriff told them, like other people stayed there after a SHERIFF told them, not a random guest.

The host got one year (KSAT). The guest who found the camera: "Less than a month for every victim."

Guests who sue usually get pushed into private arbitration, and settlements come with NDAs. One guest: "We were gagged."

Airbnb finally banned indoor cameras in 2024 (NPR). A year later, 55% of hosts in a survey said they still use them (IPX1031).

If you'd rather see fit all laid out, here's a more visual version with charts and all the sources (visuals).

Don’t forget:

Airbnb takes about 17% of every booking. This is a multibillion dollar company that can actually fix this….

Our personal belongings and cash were stolen during a burglary at an Airbnb on the night before we flew back home. We were in Italy at the time. Has anyone ever experienced this? I wonder if anyone reports these things because they likely happen hours before your flight. How do you even get the chance to file a police report?

Any advice?

Looking for advice. I booked a place a month or so ago for next weekend. I received confirmation on our stay a week or more ago and then again on Yesterday (Friday). Today (Saturday) we get an email saying the host is cancelling the reservation because “they have decided not to rent the place out anymore “.

The host ( a super host) offered two options. 1. Is for a completely different time frame. 2. The price was more than double the unit we booked.

What recourse do I have? This seems completely unreasonable that a host can just change their mind 6 days out. It will be very difficult to find a place to stay because of an event in town (college football) and we are already staying 30-40 minutes away.