r/AskReddit • • 9h ago

What restaurant chain fell off the hardest?

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u/CivilBridge7792 9h ago

Panera

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u/juanzy 9h ago

I don’t think a lot of Redditors are old enough to remember when it was good. Initially it was a fast food option that wasn’t a greasy burger.

Even when I was in college and it started to go downhill quality-wise, they did a “starving student” special of sandwich, soup, and drink for $8 iirc.

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u/photo1kjb 8h ago edited 8h ago

I worked at one in the mid-2000s. The bread was literally baked on-site overnight (there was a 3rd shift that came in and baked bread through the night), and we fresh-chopped ingredients every morning (I still have PTSD from how much basil I had to cut half-asleep at 6am). Hot sandwiches were pre-prepped in the morning simply because of volume, but the trick was if you wanted something different from the base recipe (i.e. no onions, no mustard, etc etc), then we obviously had to whip one up fresh on the spot.

I was there when breakfast was a new thing, and eggs were cracked fresh (no boxed eggs etc) and put on sandwiches with also-fresh-baked rolls.

Yes, the soup was bagged and essentially sat in a sous-vide machine, but never microwaved or any garbage like that.

EDIT: Also, any unsold breads and bagels were picked up after close and delivered to soup kitchens/food banks/etc.

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u/MandoFett117 8h ago

I can't be mad when I see soup in a sous vide machine or warmer. Can it go bad after long enough? Yeah, sure.

But the types who insist on only freshly prepared soup are insane, the level of difference between 1 hour and 12 when using the same quality ingredients is so minimal.

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u/photo1kjb 8h ago

The Broc Cheddar would only last about 20-30 mins max during the lunch rush, so it was always fresh. Even then, I think we had something like a 90 min (don't quote me) cap on the less-popular bags (minestrone etc), and often wouldn't even break it out until the first order for one came then, then just told them they'd have to wait ~10 mins so we could get a fresh batch out.

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u/modix 7h ago

The reason I make soup at home is a food that is eaten over days. Most days it tastes better like day 3 or 4. Fresh and soup is a weird desire.

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u/ProdigyLightshow 7h ago

100% on it tasting better after a few days.

My “signature” dish among friends and family is a gumbo that I do a pretty good job at making. And it consistently tastes the best after one or two days in the fridge

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u/Donotcontribute 2h ago

Same for my chili!

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u/skylarben 7h ago

Pulled pork is another one that's better on day 2, the smoke has more of a presence.

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u/Rasty1973 6h ago

When I was in culinary school at the Culinary Institute of America in 1995 the soup at St. Andrews Restaurant was prepared and rapidly chilled then portioned. When an order came in it was microwaved and garnished. Soup sitting on a bain Marie all day is drastically less nutritious than the previously mentioned method. Most of the restaurants since then, that I have worked, have had the soup sitting cold without any pasta or starch and reheated per portion with the starch and garnish added to order.

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u/Cocacoleyman 5h ago

Dude so right. It takes a while but you make a batch that makes like 10 servings and last for a bit. And it does taste better after a couple days

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u/Nefariax 4h ago

Soup is so versatile. My favorite type of food, well.....maybe sushi is tied.

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u/aznprd 6h ago

There's a fast casual chain out of Salt Lake City called Cafe Zupas who does their soups fresh in house every day.

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u/slayez06 7h ago

This depends on the texture you are going for on meats. Chicken breaks down and turns grainy as it cooks. I prefer most my soups that have meat for the meat to be cooked separately and stirred in at the end

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u/ShrimpHeavenAngel 8h ago

Panera was also my college job around the same time. It didn't pay well and I worked a TON, but because I was friends with the bakers, they'd often bake an "extra" something special for me, and if I closed, the food kitchen guy let us everyone take some of the bagels. Plus, we got a free pick-2 meal and drinks if you worked at least 6 hours. It went a long way for a broke college kid to have some good food pretty regularly, so I always had a soft spot for Panera. Nowadays, yeesh.

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u/OperatorTrick2026 4h ago

Thank you for this anecdote, good Redditor. I have not ventured to Panera in a long time, but it is nice to hear about good coworkers.

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u/NC-PC-Agent 6h ago

We used to just buy baguettes from Panera because they were so good.

Not to mention their French Onion soup.

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u/PlasticSoft5832 6h ago

I worked at one from 2019-2021, almost everything you’ve said here was the same except that we started using boxed eggs for the scrambled egg sandwiches, we would still use fresh for the fried egg sandwiches. We also donated unsold bakery items to churches/food banks/etc

The most wild thing is how much the quality somehow had dropped off and the prices have shot through the roof. A sandwhich and a drink is like minimum $15 now. I think most employees now just don’t care about the quality and will throw sandwiches together half-assed. It was still pretty reasonable when I worked there but I would never eat there unless I was getting my employee discount.

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u/pickel0 8h ago edited 8h ago

In college I used to work at a gas station (college town) and we had an employee there who also worked the bread shift at Panera and would bring the college kids that worked in the store some of their extras. Hope she’s doing well, I always looked forward to working with her.

Kinda irrelevant and a personal antidote but yeah I haven’t been back since they announced the switch. Since it’s kinda lost the meaning for me.

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u/jwoods23 4h ago

I never forget the advice I got for chopping basil when I worked there after High School: “Roll the leaves up like a joint and it goes a lot faster!”

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u/collegedropout 2h ago

I worked there at that time too. Scooping cream cheese into individual containers. Hated doing the salmon one.

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u/Ravenamore 2h ago

The mental health center I went to years ago would get a massive box of bread from Panera once a week, and gave out large bags full of them to the clients after appointments.

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u/bothering 8h ago

In retrospect thats obvious but i was so shocked at the decline of panera’s french onion soup i thought they originally made it on site before the takeover

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u/bullybadger 7h ago

When I worked there, our 3rd shift bakers were the coolest people I'd ever met.

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u/kawaiian 7h ago

Did your store also do the ginormous bacon rolls where you roll out the paper towel roll and roll it back up with all the bacon for the day

I have bacon PTSD from it

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u/NickVlass76 5h ago

It was still largely like this when I worked there 2018-20. Quit about a week into Covid, and then went back a year later to eat and it was COMPLETELY different

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u/el_seano 5h ago

i worked at a nonprofit for a few years and our local Panera used to bring their unsold pastries to us almost everyday to distribute to our staff and volunteers. At least partially responsible for keeping me alive through that period

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u/Meowlik 39m ago

The only good thing I still see Panera doing is donating their unsold baked goods. I donate blood at my local blood center every now and again, and they're always fully stocked with cookies, breads, and other baked goods from Panera.

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u/BasementDwellerCarl 10m ago

Didn’t they also make their own dough at one point?

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u/Scary_Interview_526 8h ago

I grew up in St Louis where it first began. They used to make their bread fresh every day along with their soups. What it is today is not even the same place. It is complete garbage. Also some of the highest levels of glyphosate in their food, FYI.

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u/King_Wataba 7h ago

We would always hit up St. Louis Bread Co. when we went to the Galleria. It used to be so good.

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u/Scary_Interview_526 5h ago

That was the one I would go to as well! I miss those days! Remember FAO Schwartz? That was the best as a kid.

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u/Useful-Perspective 5h ago

St. Louis Bread Co. had the best chicken salad and the best sourdough. Miss it so much!

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u/TinyTomatoW 5h ago

Bread Co for ever

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u/PekkaPerd 8h ago

I first had it around 2007 I believe and it was pretty good even for someone like me that isn’t a typical customer. Then it got expensive but still good when I was in college around 2011 and died slowly since then. It’s a shame.

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u/El-Sueco 8h ago

I took so many dates there. You can tell who they are by what they eat. I myself was a frontega sandwich and the Asian zing salad or whatever If your date orders a pb and j sandwich combo you’re in for a wild time.

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u/williamfbuckwheat 7h ago

It was the place to go and hang out in the late 2000s/early 2010s. Nowawadays, the place seems like your usual abandoned fast food joint where you have to struggle to get someone to give you your 15+ dollar microwaved sandwich before you go back into the hospital. 

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u/HavoKDarK 7h ago

The Italian Combo was a goated sandwich, I miss it so much

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u/Flynn_lives 1h ago

Circa 2003. Frontega Chicken was a massive panini served on onion focaccia and top tier ingredients. It was so fucking good.

Now it’s a pile of shit.

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u/BaltimoreAlchemist 9h ago

I first had in ~2005. Their bakery had some good stuff like the cinnamon bagel, but everything else was terrible IMO. I got a cup of chicken noodle with no chicken in it, a dry sandwich, and a coffee that tasted like broccoli.

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u/GDMFusername 8h ago

Hell yeah broccoffee

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u/UltraNoahXV 8h ago

Sanwhich, soup, and drink for $8

Well, I mean Chili's does have it now in their 3 for Me but it can be greasy and it's $10 - $15 defending on what you choose

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u/No_Contribution_15 7h ago

idk i have problem with a $20 sandwich

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u/zanzertem 6h ago

Some of us here are old enough to remember the sourdough rolls with your meal instead of the baguettes

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u/OddS0cks 6h ago

One of the first “fast casual” places that I remember eating at

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u/Popular_Chocolate159 6h ago

I was a kid in the mid 2000s. My parents would take me to a Panera that was in the lobby of my doctor’s office building so I always have had fond memories of it. I tried it many years ago, probably post 2016 and it was nowhere near the quality it used to be. It’s a shame because Panera used to be considered a higher end fast food alternative at my house. Now it’s just overpriced microwave food.

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u/MechanicalTurkish 5h ago

The soup and sandwich combo used to be fantastic. Now it all tastes like hospital cafeteria food.

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u/iggybee617 5h ago

Same meal runs you around $45 for two these days and they have the nerve to flip that screen around for a tip.

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u/FrogOfSteel 5h ago

I'm nearly 42. I don't remember it ever being good even as early as 2003.

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u/t_katkot 4h ago

It’s dropped off hard but they hang on because they’re STILL one of the only major fast food options that isn’t just burgers, fried chicken, or cold subs.

There’s a few more options than there used to be like Chipotle, various slop bowls, etc. but I don’t think there’s a ton of serious direct competition besides some regional chains.

The online consensus is that nobody eats there anymore but they’re always busy around me..

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u/IAm5toned 3h ago

I was born in the seventies and Panera was never good unless you were just getting a baguette

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u/TasteMyLightning122 2h ago

Even 3-4 years ago I had a favorite salad that I ordered constantly. Salads are easy but they were big and hearty and a great meal when I needed to grab something on my way home. Then they eliminated 2 of the main ingredients I always got. The salad was no longer the same and I haven’t eaten there since.

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u/OnTheEveOfWar 2h ago

I’m old enough to remember going there when is was cheap and better quality. Soup and sandwich was cheap and amazing. Now I can’t remember the last time I went to one.

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u/SkyPork 1h ago

This was standard private equity enshittification, if I remember right? 

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u/vandyfan35 1h ago

I gave up on Panera around 2003. I went to order a sandwich and they claimed they couldn’t remove the mayo because they are pre made. First and last I ever went in one.

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u/MerleTravisJennings 50m ago

I never went even when it was said to be good. It seemed overhyped

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u/luuhoov 21m ago

I remember 15 years ago, one of my high school teachers was over the moon because they opened a Panera in our town. She brought the whole class bagels. It's a shame how they've declined.

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u/sandiegodak 8h ago

Panera was great up until like covid time. Not that long ago.

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u/juanzy 7h ago

Iirc they got sold around then or had leadership shake up. A friend did some marketing work for them and I remember him mentioning something about that to me.